With so many new hotel brands launched which are family-focused, design-driven, or millennial-friendly, today’s travelers are spoiled for choice. Still, some hotel chains are able to capitalize more than others on arguably the most important factor in the business: customer loyalty. And those brands that get rewarded by readers of The Finest Magazine are uncovered in the below list.
The Peninsula Hotels
The Peninsula Bangkok, Thailand
Established in 1928, The Peninsula is a chain hotel brand which now operates prestigious luxury properties in ten maijor cities as Hong Kong, plus Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila and Paris with Istanbul, London and Yangon under development. The Peninsula Hotels group has a unique identity among the world’s leading hotels, brings to guests experience of visiting the particular country through references to local architecture, artwork and ambience.
Anantara Hotels, Resorts & Spas
Anantara Mui Ne Resort, Vietnam
Was born in 2001 with the first luxury property in Thailand’s historic seaside retreat of Hua Hin, now the Anantara expanded throughout the world with portfolio spans Cambodia, China, Indonesia, Maldives, Mozambique, Oman, Portugal, Qatar, Sri Lanka, Thailand, United Arab Emirates, Vietnam and Zambia. Inside and outside each thoughtfully designed luxury hotels and resorts which travellers engage with the places, people and stories that make the destination like nowhere else in the world.
Banyan Tree Hotels & Resorts
Laguna Lang Co by Banyan Tree, Vietnam
Banyan Tree Hotels & Resorts is one of the world’s leading international operators in the hospitality and spa industry, has created a family of brands to cater to the needs of today’s travellers with more than 40 resorts and hotels, 60 spas, 70 retail galleries and three championship golf courses in 28 countries. It is the ideal choice whether guests are travelling for romance, a family holiday, business, visiting family or friends, or going on an adventure to discovering a far-flung destination which built on a foundation of sustainability.
Shangri-La Hotels & Resorts
Shangri-La Hotel Singapore, Singapore
The story began in 1971 with a deluxe hotel in Singapore, the name Shangri-La was inspired by legendary land featured in James Hilton’s 1933 novel, Lost Horizon. Through the years, with the philosophy “Shangri-La Hospitality from a caring family.” Shangri-La has always developed based on the unique characteristics encapsulated by Asian hospitality. Today, they are owning and/or managing over 100 hotels and resorts throughout Asia Pacific, North America, the Middle East and Europe, and new hotels are under development in Australia, Bahrain, mainland China, Cambodia, Indonesia, Malaysia and Saudi Arabia.
Rosewood Hotels & Resorts
Rosewood Luang Prabang, Laos
Rosewood Hotels & Resorts manages one-of-a-kind luxury properties in the world’s most desired destination. Each Rosewood hotel embraces the brand’s A Sense of Place philosophy to reflect the individual location’s history, culture and sensibilities. The Rosewood collection includes some of the world’s most legendary hotels and resorts, including The Carlyle, A Rosewood Hotel in New York, Rosewood Mansion on Turtle Creek in Dallas and Hôtel de Crillon, A Rosewood Hotel in Paris.
St. Regis Hotels & Resorts
The St. Regis Langkawi, Malaysia
The hotel chain traces its roots back to 1904, when John Jacob Astor IV opened the St. Regis Hotel in New York City. More than a century after established, the St. Regis brand is renowned for its tradition of innovation and commitment to impeccable service at more than 40 hotels and resorts around the world. The brand was acquired by the U.S. Starwood in 1999, which is now owned by Marriott International.
Four Season Hotels & Resorts
Four Season Hotel The Nam Hai, Vietnam
The story of Four Seasons Hotels and Resorts began in 1961 by a young architect and builder, Isadore (Issy) Sharp and his contractor father, Max Sharp – constructed his first hotel. Entering its sixth decade, Four Seasons growed – in both size and recognition – around the world. The company now welcomed guests to 50 properties, on every continent except Antarctica. Four Seasons hotels and resorts are a true home away from home – extending a caring welcome to some of the world’s most inspiring destinations.
Aman Resorts, Hotels & Residences
Amanoi Ninh Thuan, Vietnam
It is an approach that has changed little since 1988 when the first retreat was built on Phuket’s west coast. It was named Amanpuri, meaning ‘place of peace’, and Aman was born. Meticulously designed to frame their natural settings, Aman destinations are renowned for space and privacy. Each welcomes guests as if to the home of a close friend, instilling a sense of peace and belonging amid some of the most diverse natural and historical landscapes. Today, embracing 33 resorts, hotels, and private residences in 21 countries, Aman continues to seek out transformative experiences and awe-inspiring locations around the world.
Six Senses Hotels Resorts Spas
Six Senses Ninh Van Bay, Vietnam
From begining in 1995 with commitment to sustainable development, inspired design and empathic service delivery, today Six Senses continues to create inspiring experiences and strong guest loyalty. They operate 16 hotels and resorts and 31 spas in 21 countries under the brand names Six Senses, Evason and Six Senses Spas and expand their portfolio to unique places of outstanding beauty.